Contact Us

Customer feedback is always appreciated! If you have any questions, comments or concerns, please fill out the contact form to the right or email us at mycocobasics@gmail.com and we will reply back with an answer as soon as we possibly can.

 

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Shipping Info

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By placing an order you are offering to purchase a product on and subject to the following terms and conditions.  Shipping times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

A contract between us will not be formed until we send you confirmation by e-mail that payment has been received by you for the goods you have ordered. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. We will not be liable for any loss or damage caused by unauthorized use of your debit or credit card.