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Customer feedback is always appreciated! If you have any questions, comments or concerns, please fill out the contact form to the right or email us at mycocobasics@gmail.com and we will reply back with an answer as soon as we possibly can.

 

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Terms & Conditions

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Terms of Service

Overview

This website is owned and operated by Coco Basics, LLC. Throughout the site, the terms “we”, “us” and “our” refer to Coco Basics, LLC. Coco Basics, LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. This document governs your relationship with the Website.

Access to and use of this Website and the products and services available through the Website are subject to the following terms, conditions and notices, (the “Terms of Service”). By accessing the Website, you are agreeing to all of the Terms of Use as may be updated by us from time to time.

Use of the Website:

Access to the Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Website without notice. We will not be liable if for any reason the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or the entirety of the Website.

Prohibitions:

You must not misuse the Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Website; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through the Website. Breaching this provision would constitute a criminal offense and Coco Basics, LLC will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

External Links:

External links may be provided for your convenience and enjoyment, but they are beyond the control of the Website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

Disclaimer of liability

We will not be liable for any loss or damage caused by viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any material posted on it, or on any website linked to it.

Warranties:

The Website owner makes no warranties, representations, statements or guarantees (whether expressed or implied), regarding the Website.

Intellectual property, software and content:

You are not permitted to publish, manipulate, reverse engineer, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on the Website, nor may you use any such content in connection with any business or commercial enterprise.  Coco Basics, LLC retains all rights in its intellectual property, including trademarks, copyrights, and images.

Terms of Sale:

By placing an order you are offering to purchase a product on and subject to the following terms and conditions.  Shipping times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

A contract between us will not be formed until we send you confirmation by e-mail that payment has been received by you for the goods you have ordered. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. We will not be liable for any loss or damage caused by unauthorized use of your debit or credit card.

Privacy Policy:

Coco Basics, LLC is committed to protecting the security of your personal information. Information received by the Website or through other avenues by Coco Basics, LLC from you is not sold or shared.

Our store is hosted on Square Space. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

The Website utilizes “Stripe” to process all purchase payments and also has access to your personal information including credit card information. Please review their Privacy Policies and Terms of Use or Service for more details on how “Stripe” disseminates your information.

Because the Website may contains links to other websites that may be of interest, you are subject to the privacy policy of any new site you visit through those links. We encourage you to review the privacy statements of websites you choose to link to from the Website so that you can understand how those websites collect, use and share your information. We cannot be responsible for the protection and privacy of any information you may provide while visiting other sites.